Cisco 810-440 Pratice Exam Guide

Question No. 1

Which role of a Project Sponsor is true?

• A. stakeholder or stakeholders who have influence on the relationship between other stakeholders and the person delivering the message.
• B. stakeholder or stakeholders who have requested the communication
• C. stakeholder or stakeholders for whom the decision may either directly or indirectly impact
• D. stakeholder or stakeholders who have the ultimate decision-making authority and influence

Question No. 2

Which two main things must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

• A. role in company
• B. degree of influence
• C. size of budget
• D. purchasing power
• E. interest in results

Question No. 3

Which option is a primary reason for using the Cisco Services Solution story with customers?

• A. to enhance the sales experience for an account manager
• B. to raise customer expectations possible outcomes from larger IT investments
• C. to help raise awareness of Cisco services relevancy, beyond break/fix support and/or deployment projects
• D. to provide a clear way to discuss services that all customers need

Question No. 4

Which could be a layer within an enterprise architecture?

• A. Business services
• B. Service level commitments
• C. Organization’s reporting structure
• D. Project office’s governance practices

Question No. 5

How could IT as a Service help drive business outcomes?

• A. By the fast technology acquisition options for the customers.
• B. Providing an organization with the right to use the technology and service without the need for purchasing it.
• C. Providing an organization with various options for the types of services to deploy.
• D. Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.